Privacy Policy

La Alma (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.

By using our website, purchasing a product, booking a session, or subscribing to our communications, you agree to the terms of this policy.

1. Information We Collect

We collect information in the following ways:
Information You Provide Directly
Name
Email address
Shipping address (for physical orders)
Billing information (processed securely through Stripe)
Information submitted when booking a 1:1 session via Calendly
Any messages or enquiries submitted through contact forms
Automatically Collected Information
Our WordPress site may collect:
IP address
Browser type
Device information
Cookies and usage data
This helps us improve the website and overall experience.

2. How We Use Your Information

We may use your information to:
Process and ship physical products
Send digital downloads or guides you’ve purchased
Process secure payments through Stripe
Book and manage 1:1 sessions via Calendly
Send order confirmations, updates, or newsletters
Respond to customer enquiries
Improve website functionality
Comply with legal requirements
We do not sell or rent your personal information.

3. How Your Information Is Shared

We only share your information when necessary to operate our business or deliver your order:
Stripe
For secure payment processing.
Calendly
For booking and managing 1:1 sessions.
WP Mail / Website Email System
For sending communications, digital downloads, and purchase confirmations.
Website Hosting & Security (cPanel / WordPress)
For hosting and protecting the website.
Analytics Tools (if enabled)
For understanding traffic and improving user experience.
These service providers only access the information required to perform their services.

4. Cookies

Our website uses cookies to:
Support basic WordPress functionality
Improve site performance
Track analytics
Remember user preferences
You can disable cookies in your browser settings at any time.

5. Email Communications

If you subscribe to our mailing list, you may receive:
Updates
Offers
Product information
Digital downloads
You can unsubscribe at any time using the link provided in our emails.

6. Data Security

We take reasonable steps to protect your data, including:
SSL encryption
Secure payment processing
Password-protected systems
Limited access to personal information
While we take security seriously, no online system is completely risk-free.

7. Your Rights

You may request to:
Access the information we hold
Correct or update your details
Request deletion of your data
Opt out of marketing
Request a copy of your information
Withdraw consent
To exercise any of these rights, contact us at:  info@laalma.com.au

8. International Users

If you access our website from outside Australia, your data may be transferred and processed in Australia or other locations where our trusted service providers operate.